Achieve PIPEDA Compliance in Record Time with Carbide

PIPEDA protects Canadian citizens’ privacy rights from organizations that collect, use, and disclose their personal information. Becoming PIPEDA compliant can open doors to new customer demographics and markets. Achieve and maintain compliance with the help of our easy-to-use platform and advice from our security compliance experts.

Here’s what happens next:

A member of our team will contact you directly to set up a convenient date and time for a 60 min demo.

What you get:

  • A live view of the Carbide Platform and all included features and frameworks
  • Details on how Carbide can fast track your timelines and build structure around your initiative
  • Insights into how your current controls address the needs of auditors, regulators, board members, and potential

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Don't put your security on auto-pilot

At Carbide we offer you a team to implement the right compliance program for you that is right beside you from start to finish to ensure you meet your customers’ expectations in time to win the deal.

Assure customers you’re protecting their data. PIPEDA is a journey with many steps that have to conform to the Canada’s strict set of regulations for privacy and data protection. With the Carbide Platform and its embedded DRIVE approach (Design, Review, Implement, Validate, and Evolve) to information security, you can leave your checklists and spreadsheets in the past and follow our step-by-step plan to implement PIPEDA’s requirements.

PIPEDA Compliance Reporting


DRIVE growth, not just compliance.

  • Design & Review

    Design & Review

    Get started quickly with a gap analysis and use the Carbide Platform to auto-generate the custom-tailored policies and associated tasks required to establish and maintain PIPEDA compliance.

  • Implement


    Don’t have a dedicated privacy or security team – Carbide helps with that.  Our platform breaks PIPEDA down for you, giving you a clear plan, pre-populated tasks, a robust project management interface specific to PIPEDA requirements.

  • Validate


    Prove you honor the PIPEDA’s requirements for collecting, storing, transmitting, and securing personal information.

  • Evolve


    Easily evaluate your current security posture with automated compliance checks designed to help you maintain continuous compliance with the PIPEDA.

Frameworks and Regulations We Support

Frequently Asked Questions

What is PIPEDA?

The Personal Information Protection and Electronic Documents Act (PIPEDA) is a Canadian law outlining data privacy and regulations organizations are required to follow. PIPEDA governs how private sector organizations collect, use, and disclose personal information in the course of commercial business.

Who needs to comply with PIPEDA?

According to Office of the Privacy Commissioner of Canada’s Privacy Guide for Businesses “All businesses that operate in Canada and handle personal information that crosses provincial or national borders in the course of commercial activities are subject to PIPEDA, regardless of the province or territory in which they are based (including provinces with substantially similar legislation).” The privacy guide continues to state, “PIPEDA applies to private-sector organizations across Canada that collect, use or disclose personal information in the course of a commercial activity.”

What is PIPEDA trying to achieve?

PIPEDA’s 10 fair information principles form the ground rules for the collection, use and disclosure of personal information, as well as for providing access to personal information. They give individuals control over how their personal information is handled in the private sector.

What are PIPEDA's 10 fair information principles?

Principle 1 – Accountability details the responsibility for personal information under its control and the organization must appoint someone to be accountable

Principle 2 – Identifying Purposes explains the purposes for which the personal information is being collected must be identified by the organization before or at the time of collection

Principle 3 – Consent of the individual are required for the collection, use, or disclosure of personal information

Principle 4 – Limiting Collection of personal information must be limited to that which is needed for the purposes identified by the organization

Principle 5 – Limiting Use, Disclosure, and Retention unless the individual consents otherwise or it is required by law, personal information can only be used, disclosed, or retained for the purposes for which it was collected 

Principle 6 – Accuracy explains personal information must be as accurate, complete, and up-to-date as possible

Principle 7 – Safeguards of personal information must be protected by appropriate security relative to the sensitivity of the information

Principle 8 – Openness explains an organization must provide public detailed information about its policies and practices relating to the management of personal information

Principle 9 – Individual Access upon request, an individual must be informed of the existence, use, disclosure, and ability to amend their personal information and be given access to that information.

Principle 10 – Challenging Compliance an individual shall be able to challenge an organization’s compliance with the above principles. Their challenge should be addressed to the person accountable for the organization’s compliance with PIPEDA, usually their Chief Privacy Officer

What can personal information be used for?

PIPEDA states that any collection, use, or disclosure of personal information must only be for purposes that a reasonable person would consider appropriate in the circumstances.

How is PIPEDA enforced?

The Office of the Privacy Commissioner of Canada (OPC) oversees compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA), which sets out the privacy obligations organizations must adhere to when handling personal information.

Complaints under PIPEDA can be initiated by an individual or the Commissioner. When an individual files a complaint under PIPEDA, the OPC first determines whether the matter is covered by the Act. Once a complaint is accepted, the OPC begins an investigation. When appropriate for the privacy issue in question, efforts are made to resolve complaints in the early stages of the investigation process (i.e. early resolution).

What can't personal information be used for?

The OPC has determined that the following purposes would generally be considered inappropriate by a reasonable person (i.e., no-go zones):

  • Collecting, using or disclosing personal information in ways that are otherwise unlawful;
  • Profiling or categorizing individuals in a way that leads to unfair, unethical or discriminatory treatment contrary to human rights law;
  • Collecting, using or disclosing personal information for purposes that are known or likely to cause significant harm to the individual;
  • Publishing personal information with the intent of charging people for its removal;
  • Requiring passwords to social media accounts for the purpose of employee screening; and
  • Conducting surveillance on an individual using their own device’s audio or video functions.
What is the penalty for noncompliance?

PIPEDA may be easy to follow, but the fines for noncompliance are very steep and can cost up to $100,000 for each violation.